Premium Sweatshirt “Lovely Heart”

Our return policy:

Within 14 days after receipt of the goods you can return the article purchased in the Manuele Ficano online shop.
The article must be new, unwashed, with all labels and in the undamaged original MF box. Please note that we do not accept returns if at least one of these points is not met. We also do not accept returns that have been worn beyond the fitting.
For hygienic reasons, you should always wear underwear, swimwear and lingerie over your own clothes.

MF Security Seal:

For products with a MF return label attached, the return will only be accepted if the label has not been removed.

Procedure of a return:

For quick and easy returns processing, please send the article back to

MF Luxury Fashion
Manuel Ficano
Riedweg 14
88079 Kressbronn

Alternatively, you can also request a return form via „My Account“. Please note that you have to be logged in for this. The costs for this will be deducted from the refund.

As soon as the return has been checked and processed in our warehouse, you will be automatically informed by e-mail. The refund will then be made to the account used for payment (bank account, Paypal), or the credit card used for payment.
A refund to another account is not possible.

Delivery of wrong or damaged goods

If you have received a damaged or wrong item, please contact our customer service.

Refund time

Returns are processed within 14 working days after receipt of the goods in our warehouse.
Please note that shipping costs paid for the delivery of your order are not refundable.

Gift voucher

The amount for items purchased with a gift voucher will be credited in the form of a new voucher code.

If you have any further questions, please contact our customer service